Resource Manager

Full-time; Burlington, MA or Remote (U.S.)

Company

HighRoads is the industry leader in sales-enabling health plan product management. Our cloud-based technology empowers our health plan clients to quickly configure and sell innovative compliant products that meet customer needs and differentiate them from the competition.

Position Summary/Scope/

HighRoads is hiring for a results-driven Resource Manager to assign staff to our projects that will report into Human Resources. In this role, he/she will be determining personnel requirements, providing ongoing support to project leaders, and collaborating on resource management with multiple teams within our organization.

Responsibilities/Success Factors

Specifically, the Resource Manager will be expected to:

• Assign available staff to projects based on their skills and experience.
• Help to facilitate the identification, recruitment and hiring of new staff in accordance with project budgets.
• Provide project leaders with ongoing resource management and related support.
• Monitor employee utilization, workload, and overtime hours.
• Mitigate resource concerns by reallocating resources, adjusting goals, or assigning additional staff.
• Assist with HR processes, such as payroll administration, compensation and benefit plans, and staff training.
• Collaborate on resource management with internal departments.
• Keep informed on labor laws and trends in resource management.

Ideal Qualifications

• Bachelor’s degree in human resources management, or similar.
• A post-secondary qualification in business management or finance will be advantageous.
• At least 5 years experience in resource management in a similar industry.
• Proficiency in human resources and project management software.
• Experience in managing budgets.
• Excellent interpersonal and communication skills.
• Exceptional organizational and time-management skills.
• In-depth knowledge of applicable labor laws.

Ideal Personal Characteristics

• A Focus on Execution. A self-starter with a bias for action. A non-political team player who can quickly establish himself/herself as a trusted member of the team and can be relied upon to get things done.
• Company Focused. Someone who identifies closely with and is committed to the achievement of the Company’s mission while working in concert with other groups internally and externally.
• Nimble in the Face of Ambiguity and Adversity. Grounded/pragmatic; someone who naturally adjusts to changing internal/external dynamics, priorities and challenges. Decisive optimist / “can-do” attitude; values people and focuses on “doing the right thing”.
• Energetic and Optimistic. HighRoads is a dynamic, innovative company with a “can-do” culture. It wants team members who continue to build on this culture.
• “Equity” Mindset. The successful candidate will have a proven ability to pursue his/her objectives passionately with an ownership mentality and a focus on the overall success of the Company.
• Maturity and Independence. A highly ethical and intelligent professional who effectively represents the company and its mission internally and externally and who brings enhanced credibility to the firm and its products. A thoroughly honest and forthright individual who is up-front and direct with subordinates, peers and top management executives.

Location

Hiring in Burlington, MA or Remote (U.S.)

Questions? Please email careers@highroads.com

Ready to Apply? Please submit your resume and cover letter to careers@highroads.com