Resource Manager

Full-time; Burlington, MA or Remote (U.S.)


HighRoads is the industry leader in sales-enabling health plan product management. Our cloud-based technology empowers our health plan clients to quickly configure and sell innovative compliant products that meet customer needs and differentiate them from the competition.

Position Summary/Scope/

HighRoads is hiring for a results-driven Resource Manager to assign staff to our projects that will report into Human Resources. In this role, he/she will be determining personnel requirements, providing ongoing support to project leaders, and collaborating on resource management with multiple teams within our organization.

Responsibilities/Success Factors

Specifically, the Resource Manager will be expected to:

  • Assign available staff to projects based on their skills and experience.
  • Help to facilitate the identification, recruitment and hiring of new staff in accordance with project budgets.
  • Provide project leaders with ongoing resource management and related support.
  • Monitor employee utilization, workload, and overtime hours.
  • Mitigate resource concerns by reallocating resources, adjusting goals, or assigning additional staff.
  • Assist with HR processes, such as payroll administration, compensation and benefit plans, and staff training.
  • Collaborate on resource management with internal departments.
  • Keep informed on labor laws and trends in resource management.

Ideal Qualifications

  • Bachelor’s degree in human resources management, or similar.
  • A post-secondary qualification in business management or finance will be advantageous.
  • At least 5 years experience in resource management in a similar industry.
  • Proficiency in human resources and project management software.
  • Experience in managing budgets.
  • Excellent interpersonal and communication skills.
  • Exceptional organizational and time-management skills.
  • In-depth knowledge of applicable labor laws.

Ideal Personal Characteristics

  • A Focus on Execution. A self-starter with a bias for action. A non-political team player who can quickly establish himself/herself as a trusted member of the team and can be relied upon to get things done.
  • Company Focused. Someone who identifies closely with and is committed to the achievement of the Company’s mission while working in concert with other groups internally and externally.
  • Nimble in the Face of Ambiguity and Adversity. Grounded/pragmatic; someone who naturally adjusts to changing internal/external dynamics, priorities and challenges. Decisive optimist / “can-do” attitude; values people and focuses on “doing the right thing”.
  • Energetic and Optimistic. HighRoads is a dynamic, innovative company with a “can-do” culture. It wants team members who continue to build on this culture.
  • “Equity” Mindset. The successful candidate will have a proven ability to pursue his/her objectives passionately with an ownership mentality and a focus on the overall success of the Company.
  • Maturity and Independence. A highly ethical and intelligent professional who effectively represents the company and its mission internally and externally and who brings enhanced credibility to the firm and its products. A thoroughly honest and forthright individual who is up-front and direct with subordinates, peers and top management executives.


Hiring in Burlington, MA or Remote (U.S.)

Questions? Please email

Ready to Apply? Please submit your resume and cover letter to

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