Senior UX Designer

Full-time; U.S. or Northern Ireland; Remote


HighRoads is the industry leader in sales-enabling health plan product management. Our cloud-based technology empowers our health plan clients to quickly configure and sell innovative compliant products that meet customer needs and differentiate them from the competition.


Position Summary/Scope

HighRoads is hiring a Senior UX Designer to join our growing User Experience Design Team. This role is open for either our U.S. or Belfast office. It is remote, however proximity to either office is preferred. We are seeking UX Designers who are enthusiastic and passionate about user centric design and crafting software that improves people’s lives.


Responsibilities/Success Factors

Specifically, the UX Designer will be expected to:

  • Communicate design ideas using a variety of methods such as sketches, wireframes, high fidelity concepts and interactive prototypes to gather feedback and provide assets for implementation.
  • Establish, interpret, and follow design guidelines. Maintain and contribute to our evolving design system using Figma.
  • Participate in collaborative design sessions with Stakeholders and Product Owners to develop ideas and rationalize requirements.
  • Support the team in discovering pain-points, identifying user needs, and exposing areas of opportunity through research and testing.
  • Work closely and mentor the Junior UX Designer, sharing and developing ideas to build a strong relationship and ensure a cohesive product experience.
  • Actively engage and communicate with other team members (Product Owners, Engineering leaders, among others) to fully understand the feasibility and desirability of solutions.


Ideal Qualifications


  • 3+ years’ experience in a similar role (UX / UI Design) working as part of an agile team.
  • Experience using Figma (or similar) and the confidence to design and demonstrate interactive prototypes to the wider team and users alike.
  • Centric: Strong passion for User Centric Design and User Experience Design, with a continuous attitude for growth. Understand quantitative and qualitative research techniques and how/when to use them.
  • Confident: Ability to take ownership of your tasks and have confidence to work independently when required.
  • Collaborative: Excited to assist/mentor the Junior UX designer while sharing and growing ideas to improve the platform. Enjoy working with others during collaborative ideation sessions. Be receptive to feedback and have positive attitude towards an iterative design process.
  • Strong Communicator: Strong verbal and written communication skills. Ability to clearly communicate ideas based on research in visual form. Evidence driven and thoughtful about your decisions. Comfortable explaining ‘why’ you made decisions and ‘how’ you implemented them.


  • Experience designing SaaS
  • Understanding of the Salesforce Lightning Design System
  • Previous experience working in an Agile environment
  • Familiar with Jira / Confluence
  • Previous Experience with user behavioural tools such as FullStory, Hotjar, Crazy Egg (or similar)
  • Exposure to design collaboration tools


Ideal Personal Characteristics

  • Technical Enthusiast. Someone who endeavors to learn new skills and challenges his/her limitations.
  • A Focus on Execution. A self-starter with a bias for action. A non-political team player who can quickly establish himself/herself as a trusted member of the team and can be relied upon to get things done.
  • Company Focused. Someone who identifies closely with and is committed to the achievement of the Company’s mission while working in concert with other groups internally and externally.
  • Nimble in the Face of Ambiguity and Adversity. Grounded/pragmatic; someone who naturally adjusts to changing internal/external dynamics, priorities and challenges. Decisive optimist / “can-do” attitude; values people and focuses on “doing the right thing”.
  • Energetic and Optimistic. HighRoads is a dynamic, innovative company with a “can-do” culture. It wants team members who continue to build on this culture.
  • “Equity” Mindset. The successful candidate will have a proven ability to pursue his/her objectives passionately with an ownership mentality and a focus on the overall success of the Company.
  • Maturity and Independence. A highly ethical and intelligent professional who effectively represents the company and its mission internally and externally and who brings enhanced credibility to the firm and its products. A thoroughly honest and forthright individual who is up-front and direct with subordinates, peers and top management executives.



Hiring in the U.S. (Burlington, MA) or Belfast, Northern Ireland (Accepting remote candidates)

Questions? Please email

Ready to Apply? Please submit your resume and cover letter to

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