Thoughts from the Road

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Tailoring Supplemental Benefits to Enhance Dual Member Retention

Over the past decade, enrollment in Dual Eligible Special Needs Plans (D-SNPs) has exhibited steady growth, nearly doubling in the past five years. This growth presents new market opportunities for Medicare Advantage Organizations (MAOs). However, a recent survey estimates that 30% of dual eligibles are switching plans over the course of a year. So, how


An Essential Evolution

As the healthcare landscape continues to evolve and become more sophisticated, health plans are actively seeking out ways to adapt, innovate, and lead. In our recent webinar, An Essential Evolution, we brought together experts to explore the realm of digital transformation (or modernization), shining light on the critical yet often underestimated health plan business area:


HighRoads named a Leader in IDC MarketScape for U.S. Health Plan Product/Plan Benefit Configuration Solutions Burlington, Massachusetts – HighRoads, the leading health plan product lifecycle management technology-focused provider, has been named a Leader in the IDC MarketScape: U.S. Health Plan Product/Plan Benefit Configuration Solutions 2023 Vendor Assessment (doc #US50826823, June 2023). “At HighRoads our mission