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Large Payer

Incremental Changes, Monumental Impact

A large payer with over 10 million members, faced an impossible task – hiring 50 FTEs within 3-4 months to fulfill a demand due in 6 months. Costs aside, this hiring pace was unachievable. Read how this health plan was able to deliver the high quality service needed with minimal impact to resources.

  • Solved a real urgent problem in under 4 months
  • Eliminated manual processes to improve quality
  • Increased efficiency to drive down cost and improve profit margin

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About HighRoads:
At Highroads, we believe there is a better way for health plans to bring products to market. We’re passionate about it and our mission is to help you master this critical capability and deliver to your accounts and to your members. Our team has spent decades working at and with health plans – innovating to solve complex challenges. We’ve combined that expertise and know-how to create a powerful solution that will lead to growth and efficiency opportunities for your health plan. Learn more at highroads.com.