Thoughts from the Road

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An Essential Evolution

As the healthcare landscape continues to evolve and become more sophisticated, health plans are actively seeking out ways to adapt, innovate, and lead. In our recent webinar, An Essential Evolution, we brought together experts to explore the realm of digital transformation (or modernization), shining light on the critical yet often underestimated health plan business area:


HighRoads named a Leader in IDC MarketScape for U.S. Health Plan Product/Plan Benefit Configuration Solutions Burlington, Massachusetts – HighRoads, the leading health plan product lifecycle management technology-focused provider, has been named a Leader in the IDC MarketScape: U.S. Health Plan Product/Plan Benefit Configuration Solutions 2023 Vendor Assessment (doc #US50826823, June 2023). “At HighRoads our mission


Bridging the Gap: How Payers Can Provide Benefit Plans that More Closely Align with Consumer Expectations to Increase Member Satisfaction

Consumers are increasingly seeking health benefit plans that align with their individual needs and aspirations for a healthier lifestyle. However, health plans are struggling to deliver benefits and health coverage that truly meet the desires of their members, resulting in low member satisfaction scores. This is evident in a recent AIS Poll where 35% of