Leadership Team



Brian Kim, President & CEO
Brian has been guiding HighRoads’ transformation into a strong and cutting-edge market leader since July 2016. He is an innovative and accomplished leader in the health care industry, bringing decades of experience and expertise to his role at HighRoads. As a seasoned entrepreneur, Brian’s energy, customer focus, and strategic vision helped drive a restructuring of ikaSystems, leading to its successful acquisition by Blue Cross Blue Shield of Michigan. As CEO of HighRoads, he has continued his steady, repeated successes growing top line revenue, building strategic partnerships, delivering effective marketing and communications strategies, reengineering products, and leading client management teams.

In addition to his pivotal roles at HighRoads and ikaSystems, Brian has held leadership and corporate development positions with Medco Health Solutions (Express Scripts), NaviNet (NANTHealth), and Blue Cross Blue Shield of Massachusetts.

Brian holds a Bachelor of Arts in Biomedical Engineering from Harvard University.



David Lucey, COO
As COO, David brings extensive health care technology experience to HighRoads. David provides leadership and expertise in enterprise software delivery, professional services, product development, and operations. Before joining HighRoads, David was senior vice president of operations and client services at ika Systems where he led project delivery, client services, and technical operations. David’s operational leadership set the stage for the company’s sale to Blue Cross Blue Shield of Michigan.

David also held senior leadership roles with IMS Health, SDI Health (acquired by IMS Health), NaviNet, Arthur Andersen Business Consulting, Cigna Healthcare, Pyramid Software, and the Connecticut Hospital Association Workers’ Compensation Trust.

David holds a Bachelor of Arts in Business Administration from Saint Michael’s College.



Niall Hawkins, CFO
Niall is Chief Financial Officer at HighRoads and is responsible for overseeing the finance function. He has over 20 years of experience leading finance and operations, significantly driving business growth. He has held leadership roles for technology companies in the US and UK, including EverTrue, PayPal, WHERE, CNET, and Verisign. Prior to joining HighRoads, Niall served as the COO and CFO at EverTrue and previously led the finance and HR functions at WHERE, playing a key role in its acquisition by PayPal. He then went on to lead finance for PayPal’s Retail Services Division. Niall has also held senior roles at PwC and Deloitte in Boston and Dublin.

Niall holds a Bachelor of Commerce from NUI Galway, Ireland, and is a Chartered Accountant.




Ajay Bhandari, SVP, Engineering
Ajay leads HighRoads’ engineering team and is responsible for the development and delivery of the company’s SaaS products. He has over 20 years of experience in computing, with a proven track record of managing high-performance engineering teams to consistently deliver products on time and on budget. Before joining HighRoads, Ajay was the CTO at Zappix where he was responsible for driving the technology vision and the implementation of all software systems. Prior to Zappix, Ajay was a founding member and Director of Software Engineering at PetPace where he managed a global software development team while guiding cross-functional teams through multiple product releases. Ajay led the creation of a systems team to provide focus and discipline on user experience, performance, and product delivery.

Ajay has also held senior engineering roles with FoodieBytes, MIT, Emptoris, and WebCT. In each role, Ajay has shown the capability to combine big-picture thinking with hands-on innovation, considering and reconciling both technical and business viewpoints.

Ajay holds a Bachelor of Technology in Materials Science from the Indian Institute of Technology, Madras, India and Master of Science in Mechanical Engineering from Syracuse University.



Charlie Yi

Charlie Yi, VP of Professional Services
As VP of Professional Services, Charlie brings two decades of experience in Professional Services and Healthcare, leading all facets of complex Implementation, Software, and IT projects through effective planning and management. Before joining HighRoads, Charlie was Director of Operations and lead the Project Management Office at Visiant, a subsidiary of Blue Cross Blue Shield of Michigan, guiding project management, technical documentation, operational reporting, and training groups.

Charlie also held senior leadership roles with KPMG Consulting, Partners Healthcare, and NaviNet.

Charlie holds a Bachelor of Arts in Religious Studies from Penn State University.



Girish Pathria, Sr. VP Product Management
Girish leads product management for Highroads, responsible for directing Highroads’ product vision, strategy, and innovation. His healthcare IT industry experience in providing solutions for payers and providers brings incredible value to Highroads’ customers. Prior to joining Highroads, Girish held strategic leadership roles in healthcare product, analytics, marketing, and operations with Visiant (acquired by Blue Cross Blue Shield of Michigan), Optum, IngeniousMed, Press Ganey, Carewise Health, FICO, Wolters Kluwer Health, and Elsevier.

Girish has an MBA from Kellogg School of Management, an MS in Computer Applications from Pune University, India, and an undergraduate degree in Statistics from the University of Delhi.