Thoughts from the Road

Consumerism and Healthcare: Observations

Consumerism. I wish I could define it. We applied that label nearly two decades ago to healthcare in order to make people realize what things cost, and increasingly move expense to consumers’ out of pocket. But in today’s world, the term is better applied to the immediate gratification we experience through Instagram,, and Uber Eats. These interactions are all about creating an instant dopamine hit with a few clicks. But more than anything, they’re about choice, alternatives that we never had before.